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  • Handle all (inbound) appointment scheduling

  • Orphaned accounts

  • ​Service Clinics

  • CSI surveys

  • Re-scheduling of unsold RO work

  • Proactive maintenance reminders

Service department plans

Your back-end profit margins are a direct result of your ability to maintain repeat business with your customer base. Our Service Department plans, we handle each and every incoming call, schedule appointments & drive a steady stream of service business. Every day, your BDC team will contact the previous day’s service appointments & drive them back in to complete any unsold RO work.